Submitted by: Submitted by anisa
Views: 721
Words: 2170
Pages: 9
Category: Business and Industry
Date Submitted: 08/22/2010 11:10 AM
Answer 1
Since the 1990s, organizations have been focusing on the development of more flexible, coordinative, team- and communication-based capabilities. Due to this fact, most of the organizations have paid special attention to “business processes” in recent years. They have tried to gain competitive advantage in the global market by changing their way of thinking. A collection of activities, which uses a set of input to raise outputs, is referred to as a “process”. In a business process, outputs should enhance customer satisfaction and raise values for the consumers. (Neda Abdolvand, 2008)
In the last decade, various techniques have been exploited to speed up and improve the process. Many researchers and enterprises believe that redesigning business processes tend to obtain dramatic and sustainable improvements. Business process reengineering (BPR) is a management tool, in which business processes are examined and redesigned to improve cost efficiency and productivity. (Neda Abdolvand, 2008) Recently, the development of inter-organizational relationships and increases in business integration has made BPR even more important. In addition, reengineering is necessary because of the latest management concept, firstly to facilitate processes across the boundaries of different organizations and secondly for integrating back- and front-office processes. This is why BPR is a popular topic amongst knowledge workers.
(199 words)
Answer 2
Success:
Business process reengineering (BPR) has become increasingly important in recent years due to rising health care costs. It helps healthcare service providers to lower costs and achieve efficiency without sacrificing quality especially in surgical work. The operating theatre suite is an important part of any healthcare organization that delivers surgical care to patients. For this reason, many hospitals are reengineering their operating theatre processes to create, restore or increase profitability while retaining...