Operation Management

Slide4- OM

- and it is the business function responsible for planning,coordinating, and controlling the resources needed to produce a company's products and services. and it is to know how goods and services are produced. for example, the disneyland , disneyland clear put s on the path toward things like quality great guest services,creativity and innovation by providing the finest in entertainment for people for all ages. they focus on training employees ("the cast members") to provide a good exceptional guest services.

Slide5- Importance of the design and management of operation

- of course! are valued customers and society are the importance of the design management of operation. we will know in which goods and services and the process that create support them are delighful or unhappy to the customers experience(" so kung pangit service natin sa sa ating mga customers eh di sila masaya pero kung magiging maganda naman ang ating service sa ating mga customers. naiibigay natin ang mga gusto nila. at satified sila sa nakukuha nila. theyre being delighful.

-om is the only function by which managers can directly affect the value provided to all stakeholders-like customers,employees,investors and society and we want to know how people organize themselves for productive enterprise.

-and effective om is the essential to providing a high quality goods and services. as i said earlier. its all about the values of organizing for productive enterprise and about the value of the customers if they are being delighful or unhappy in the customers service of the operation of the company.

slide 6.

aspects of om. the ideas and methods of om will help you get things done successfully regardless of your functional area of business or industry. as you manage business fuctions such as accounting ,human resource management, legal,financial etc. you create a value for the internal customers.(within the organization) and for the...