The Organization Model

The Organization Behavior Modification Model

A - Improving a Worker with a bad attitude:

1. Identified behavior: Anger

John’s job is to write grants and he shares the office with three coworkers. Though he does a fine job, his behavior is not good. Mondays, Thursdays and Fridays the Director of Development proofreads and signs grants letters and gives his feedback to John. Normally, there are some corrections in misspellings or sentences that need to be added. John always reacts in a bad way, with anger, throwing things, or openly telling his coworkers how much he hates his Director.

Nobody can gets a good answer from John in these moments, this behavior is observed every week. This attitude creates an undesirable environment and his coworkers have expressed their concern to the Executive Officer.

2. Measure frequencies of targeted behavior: Anger

Excellent | Pre-Intervention

Pre-Intervention

| | | | |

Very Good | | | | | |

Good | | | | | |

Average | | | | | |

Fair | | | | | |

Poor | | | | | |

Very Poor | | | | | |

| Monday | Tuesday | Wednesday | Thursday | Friday |

The behavior not wanted occurs on Mondays, Thursdays and Fridays.

3. Functional analysis

Antecedents | Consequences |

* The way that John is corrected | * The silence of coworkers |

* Not clear policies of work | * |

* John does not like his boss | * Employee feel that he is in control |

* Lack of team work | * |

| |

4. Intervention

Antecedents | Consequences |

* Express interest in the employee tasks | * Employee changes attitude, becomes more friendly |

* Coworkers express feedback | * |

* Setting personal goals with the employee and evaluation | * Positive work environment |

* Establish socially acceptable behavior policy in the organization – use punishment cautiously | * |

B - A group member is not doing his or her job

1. Identify behavior:...