Qantas Airlines

QANTAS AIRLINES Case Study

Part B

Table of Contents

1.0 Identify possible interventions for the misalignments in Qantas2

2.0 The Framework for Implementing Change3

2.1 Qantas managed recent change as it is outlined in the case3

2.2 The weakness that will impact on future change efforts. 6

3.0 Evaluation and recommendation for Qantas airline7

2.1 Evaluation for Qantas7

2.2Recommendation for Qantas. 7

4.0 Reference8

1.0 Identify possible interventions for the misalignments in Qantas

The development of interventions should focus on interpersonal relationships. Interpersonal interventions should be used at the organizational level, but not all of the components. It should be used to help groups of organizations. We all know that Jetstar Asia Airways is 49% of the shares of Qantas have. (Qantas Annual Report 2004) Qantas’ problem is the accounts of some temporary staff hired as the Part A diagnostic mentioned. But soon all of its dismissal, resulted in some negative impressions, such as after the fuel oil price increases if, of course, face layoffs, or when faced with some difficult financial problems.

Another focus of the interpersonal relationships is relations. Qantas is an international transportation company. Its headquarters in Australia, other countries still have their units. So this will help to identify and help resolve some of these different units on the dispute. To the cooperation of these units allow contact with; create more interest for the company. (Qantas Annual Report 2009, our people)

The final focus is on services. In the past few years, due to rising oil prices, Qantas companies in order to obtain more revenue, in the face of this problem to begin charging passengers for checked baggage fee. Qantas Airways also bought A380 aircraft which has lots of benefit to customers to fell more comfortable, but the problem is this part of charge will change to the customers (Qantas Annual Report, 2009)

2.0 The framework for...