Learning Team Reflection

Developing Your Empowering People Skill

Learning Team B

Name

Name,

Name

MGT/521

January 27, 2012

Lloyd Smith

Developing your empowering people skill

Objective:

Considering the five behaviors for effective delegation, Team B will decide how to better handle the scenario described.

Scenario:

Ricky Lee is the manager of the contracts group of a large regional office supply distributor. His boss, Anne Zumwalt, has asked him to prepare by the end of the month the department’s new procedures manual that will outline the steps followed in negotiating contracts with office products manufacturers who supply the organization’s products.

Because Ricky has another major project he’s working on, he went to Anne and asked her if it would be possible to assign the rewriting of the procedures manual to Bill Harmon, one of his employees who’s worked in the contracts group for about three years. Anne said she had no problems with Ricky reassigning the project as long as Bill knew the parameters and the expectations for the completion of the project. Ricky is preparing for his meeting in the morning with Bill regarding this assignment.

Team Reflection:

Ricky is facing a matter of how is the best way to communicate to Bill and the rest of the group to prepare by the end of the month the department’s new procedures manual that will take place, explaining not only the role of Bill but to the rest of the group in case Bill needs to approach them during the process. The first step is to be certain that Ricky has all the information he needs from Anne regarding the parameters and expectation of the project so he can explain clearly to Bill and be able to answer any question that he (Bill) may have to fulfill the objectives. In preparation for the meeting Ricky has to identify all the people in his group and other groups that will be involved in the project to inform them what he is delegating to Bill.

During the meeting with Bill he has to make sure that he explained...