Code of Conduct

Code of Conduct

Code of Conduct

November 2010

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Contents

Introduction Our Ambition What we stand for 1 2 3 1 2 3 4 5 6 7 8 9 We deliver healthy nutrition to people around the world We work together as motivated people We care for the environment Consumers and customers Employees Environmental protection Supplier relationships Public activities Communication Bribery and corruption Business relations and gifts Competition 5 6 7 7 7 7 8 8 8 10 11 12 12 13 14 15 17 18 18 19 20 20 22

Rules of Conduct

10 Conflict of interest 11 Integrity of financial reporting 12 Protecting confidential information 13 Legislation Compliance with the Code of Conduct Decision tree: how to deal with ethical dilemmas and the Code Raising questions or concerns

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Introduction

The objective of FrieslandCampina is to manufacture and market the company’s dairy products in such a way as to create value that can be sustained over the long term for consumers, customers, employees, member farmers, business partners and the communities in which FrieslandCampina operates. We work to reach our objective on the basis of the power of our strong brands and our strong market positions in consumer products, our role as an innovative partner offering ingredients to the food and pharmaceutical industries and on the basis of our geographical distribution of activities. We recognise that maintaining the trust and confidence of our stakeholders is crucial to realising our objective. We intend to merit this trust by conducting ourselves according to the principles set out in this Code. It is the responsibility of the management to ensure that all employees are aware of these principles and behave in accordance with them. It is the behaviour of each and every employee that establishes the reputation of our company. Together we make up this company. And to ensure our business is a success, we must follow our Code of Conduct. Please take time to read this Code of Conduct and use it in your...