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Category: Business and Industry
Date Submitted: 03/23/2014 02:03 AM
Australian College of Kuwait |
Assessment 2 |
Manage People Performance |
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Ms. Fay Al Therban |
Name: Mansoor Behbehani
ID: 0905661
1/8/2012
Table of Contents
Business Overview 3
Mission Statement 3
History 3
International Distribution 3
Products 4
Competitors 4
Advertisements 4
Performance Management 5
The Four Major Steps for PMS System 6
A. Goal setting 6
1. Create clear and understanding job descriptions 6
2. Recruitment and selection processes must be completed 7
3. Negotiated performance standards 7
4. Work performance plans are formed individually 8
B. Feedback 8
5. Performance is followed with formal and informal assessments are made. 8
C. Coaching/counseling, discipline and termination 9
6. Action is taken by management where necessary 9
D. Performance appraisal 9
7. End of year performance review are conducted 9
8. New Performance Plan is developed 9
Job Description 10
Individual Work Plan 13
Performance Evaluation 14
Instruction to evaluator 14
Part 1: Performance 15
Part 2: Employee Development 20
Action to be taken by management 22
Feedback 22
Types of feedback 23
Positive feedback 23
Constructive feedback 23
Negative feedback 23
Destructive feedback 23
How will feedback be given 24
Employee Reward 24
Increase salary 24
Promotion 24
Gifts of monetary value 24
Team rewards 24
Steps required for bad performance 25
Conduct an informal feedback session 25
Conduct a formal feedback session 25
Provide accurate documentation 25
References 26
Business Overview
Mission Statement
Armani Exchange’s mission statement is simple “To Bring Life into Fashion”. Basically what it means is to fill people’s life with fashion, giving fashionable clothing products with an average price.
History
Armani Exchange (also known as A|X) was founded in 1991 in the United States. Giorgio Armani (The main international Armani Co.) created...