Mgt/498

1) Top-down planning that emphasizes formal strategy formulation and leaves the implementation issues to lower management levels is known as 1) _______

A) basic financial planning.

B) strategic management.

C) forecast-based planning.

D) externally-oriented planning.

E) none of the above

2) Which of the following is NOT one the four triggering events listed in the text that are the stimulus for a strategic change? 2) _______

A) new CEO

B) threat of a takeover

C) intervention by the organization's bank

D) awareness by management of decreased profitability

E) annual strategic planning conference

3) The ability of an organization to reshape its environment is described by 3) _______

A) organizational citizenship theory.

B) organizational learning theory.

C) theory institution.

D) the strategic choice perspective.

E) population ecology theory.

4) FedEx stipulates specific employee behavior including how a driver dresses to how keys are held when approaching a customer's door. This is an example of a 4) _______

A) policy. B) program. C) budget. D) procedure E) control.

5) All of the following reflect activities of a learning organization EXCEPT 5) _______

A) transferring knowledge quickly and efficiently throughout the organization.

B) learning from its own experiences and past history.

C) experimenting with new approaches.

D) alienating competitors in the industry.

E) solving problems systematically.

6) The mode of strategic decision-making typical of most universities, many large hospitals, a large number of governmental agencies, and a surprising number of large corporations is 6) _______

A) entrepreneurial.

B) logical incrementalism.

C) planning.

D) adaptive.

E) none of the above

7) Which of the following provides an example of the characteristics of a transformation leader? 7) _______

A) Microsoft CEO, Steve Ballmer, crawled...