Case Study

The Case of the Complacent Employee—Case for

Background Statement

Bob Miller is a Psychologist at Louisa May Alcott Elementary School. Bob works very hard at his profession in dealing with kids having personality differences and issues along with keeping up on the paper work not only required by the school district but for the health care providers and Medicaid as well. The kids’ and Principal all love Bob for his efforts.

Major Problems and Secondary Issues

Major issues surrounding this case study are that these elementary school kids need to have Bob around. He works hard at making sure these kids get the support and help they need to stay mentally healthy and focused on succeeding not only in school but in life as well. Bob seems to have a great rapport with these students.

The secondary issues that seem to becoming to the forefront is the paperwork given by the school district that is required to be filled out by Bob in order for the school and district to have an understanding of the number of kids Bob is seeing as well as to have a line of sight into what his work load looks like. Along with the paper work from the school, Bob is also inundated with filling out the paper work required by healthcare and Medicaid.

Because of the amount of paperwork that needs to be filled out, Bob is having a difficult time keeping up with it all along with making sure the kids are taken care of. This is resulting in a lack of communication with all parties that need to be involved, which is now causing some major problems in regards to Bob’s job and whether or not to eliminate or consolidate his position with the Psychologists of the middle school.

Your Role

I chose the role of the Super Intendant of the school district because I get to over see Bob’s boss Harriet as well as Principal Daniels. I feel as though Bob is getting dealt a bad deck of cards. Communication is extremely important and feel there was a breakdown of this not only with Bob...