Functional Testing

CASE STUDY Functional Testing – Mobile Service Application

How THBS helped

The Torry Harris test team was responsible for ensuring the overall quality of the application and coordinating with the development team to ensure a smooth release cycle. The application was broken down into use-cases and the functional test cases were designed around each use case. Apart from the functional test cases, integration test cases were designed to ensure the quality of the overall component and interaction with external applications. Test case generation techniques like boundary value analysis; equivalence partitioning and focus on problem areas were implemented to optimize the number of test cases generated. Apart from the API testing, a web-based administration front-end was also tested. External systems like NSM and ASST were used for testing the application. Performance tests were carried out along with regular regressing tests.

CLIENT

A telecom major specializing in wireless telecommunication services, United Kingdom

BUSINESS CHALLENGE

The client had been investigating offering group customer propositions that would benefit the members of the group through calls and messages. The application would have the following features: Customers having a list of numbers (forming a part of a group) would receive a discount when they call or text those numbers. The numbers allowed in the list may increase due to increased spend or other similar factors. A local football club configures all their players as a calling circle. Special rates apply when they call each other. These rates become more favorable as group spend increases. The list is maintained automatically when customers leave or join the circle. A group of people belong to an exploder text list. When a text message is sent to a single number, each member of the groups receives a copy. The sender pays a special rate to send. Replies to the message get exploded in a similar way.

“Torry

CLIENT BENEFIT

Harris achieved the...