Need Assessment Activities

TrAiNiNg ANd developmeNT

Activities to enhAnce LeArning

Needs Assessment

By Holly Hutchins, Ph.D., and Lisa A. Burke, Ph.D., SPHR

Project team Authors: SHRM project contributor: External contributor: Editor: Design: By Holly Hutchins, Ph.D. Lisa A. Burke, Ph.D., SPHR Nancy A. Woolever, SPHR Sharon H. Leonard Katya Scanlan, copy editor Terry Biddle, graphic designer

© 2008 Society for Human Resource Management. Holly Hutchins, Ph.D., and Lisa A. Burke, Ph.D., SPHR Note to Hr faculty and instructors: SHRM cases and modules are intended for use in HR classrooms at universities. Teaching notes are included with each. While our current intent is to make the materials available without charge, we reserve the right to impose charges should we deem it necessary to support the program. However, currently, these resources are available free of charge to all. Please duplicate only the number of copies needed, one for each student in the class. For more information, please contact: SHRM Academic Initiatives 1800 Duke Street, Alexandria, VA 22314, USA Phone: (800) 283-7476 Fax: (703) 535-6432 Web: www.shrm.org/hreducation

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Needs Assessment

Activity 1 – test Your Knowledge of needs Assessment (Knowledge check) objective: To test understanding and retention of information presented about needs assessment. Location: Lesson 1 of module. Method: In-class exercise (written or verbal). estimated time to Allot: 10 minutes. Directions: Please complete the quiz to test to your knowledge of transfer.

1. the purpose of a training needs assessment is to:

a. Determine the performance gap. b. Develop the evaluation outcomes for training. c. Determine if training is the most appropriate intervention. d. Assess the financial need for training.

2. training is considered an appropriate intervention when the performance gap results from a:

a. Job-fit misalignment. b. Knowledge or skill deficiency. c. Lack of effective communication. d. Use of ineffective or...