Submitted by: Submitted by sirkamakazi
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Words: 1988
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Category: English Composition
Date Submitted: 05/01/2014 05:58 PM
Ch. 3- Non-verbal Communication
(Nonverbal Com.- composed of “all those message that people exchange beyond the words themselves”
(Cluster- the grouping of factors (gestures, posture, eye contact, clothing styles, & movement regarded together)
-a person’s background & past patterns of behavior must be considered
-Congruency- the relationship btwn current & past patterns of behavior, as well as the harmony btwn verbal & nonverbal communication
1. Sources of Nonverbal Signs
A. Neurological Programs
-Innate neurological programs: automatic nonverbal reactions to stimuli w/ which we are born
-these nonverbal “automatic reactions” are reflexive b/c of neurological drives
-tied to our need drives
-our expressive faces are part of human nature rather than collective learning
-our eye movements say a lot
-blind and normal sighted people share identical facial expressions & modify their expressions of emotion in the same way in accordance w/ the social context
-according to NLP search, most people will look up for visual accessing, down for linguistic accessing, to the left for past experiences, to the right for future perceptions, & straight ahead for present tense thinking
-NLP experts consider eye movements to be an aid to accessing inner speech since the eye movements stimulate different parts of the brain
B. Cultural and Intercultural Behavior
-reflective of the culture from which they were learned
-culture can affect what is expressed and how it is expressed
-every culture has its own body language & ppl learn the culture’s nonverbal patterns along w/ those of spoken language
-ppl speaking more than 1 verbal language gestures according to the language he or she is speaking
-nonverbal gestures & behaviors convey different messages throughout the world
-Action chain: a behavioral sequence w/ 2 or more participating organisms, in which there are standard steps for reaching a goal
-if an action step is left out, chain...