Case Analysis

Crafting & Executing Strategy 18th Edition

Cash Connection Are Its Payday Connection: Lender Strategy and Its Business Model Ethical?

Overview

CASE 8

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Case 8 Teaching Note Cash Connection

Suggestions for Using the Case

Accompanying Videos.

Conducting the Class Discussion.

Why It Is Beneficial to Provide Class Members with Assignment Questions.

Crafting & Executing Strategy 18th Edition

Suggested Assignment Questions for an Oral Team Presentation or Written Case Analysis.

Assignment Questions

Case 8 Teaching Note Cash Connection

Teaching Outline and Analysis

1. What is Cash Connection’s strategy? Which of the five generic competitive strategies discussed in Chapter 5 most closely fits the competitive approach that Cash Connection is taking?

2. What evidence suggests that Cash Connection’s strategy and business model are ethical and beneficial to customers and to society at large? What evidence suggests the company’s strategy and business model are neither ethical nor beneficial to customers and that the entire payday lending industry has few if any redeeming qualities?

Crafting & Executing Strategy 18th Edition

3. What are the dominant economic characteristics affecting the payday lending industry?

4. What are the strength ratings on each force that makes up Porter’s Five Forces Model? What do these strength ratings reveal about the profitability potential of the payday lending industry?

Case 8 Teaching Note Cash Connection

5. What are the Driving Forces that are currently affecting the payday lending industry?

Crafting & Executing Strategy 18th Edition

6. What are the prevalent Key Success Factors that most affect industry members’ ability to prosper in the marketplace?

Case 8 Teaching Note Cash Connection

Epilogue