Hrm Chapter1 Multiple Choice

Chapter 1 - The Challenge of HRM

Multiple Choice

1. Which is a typical HR activity in an organization?

a. Logistics

b. Merchandise budgeting

c. Market planning

d. Compensation

ANS: D

REF: pg. 4-5

2. Which best defines an HR activity that ensures there are positive and constructive relations between the employees and their supervisors or managers and/or union representatives?

a. Planning

b. Employee and labour relations

c. Performance management

d. Training and development

ANS: B

REF: pg. 5

3. Which is the HR practitioner’s primary role within an organization?

a. To formulate and implement policy.

b. To help equip the line manager with the best people practices so that the organization can be successful.

c. To perform recruitment and training.

d. To liaise between employees and management.

ANS: B

REF: pg. 7

4. Which qualities must line managers have in order to be successful at their position?

a. Technical knowledge only

b. A working knowledge of human resource management

c. Business skills only

d. Interaction with only upper management

ANS: B

REF: pg. 7

5. Which best represents the percentage of Canada’s gross domestic product (GDP) that was exported in 2008?

a. 20

b. 30

c. 40

d. 50

ANS: C

REF: pg. 9

6. Which best defines hiring someone outside the company or bringing in a company to perform tasks that could be done internally?

a. Downsizing

b. Outsourcing

c. Globalization

d. Recruitment

ANS: B

REF: pg. 12

7. Modern technology has brought forth HRIS; which best describes the advantage of such a system?

a. It creates a position for technology workers.

b. It creates less work for HR by doing it all for them.

c. It is a database that can only store and retrieve information.

d. It can assist the human resources practitioner to make skilled decisions based on historical data.

ANS: D

REF: pg. 14

8. Human capital is a term used to describe the value of employees. This value does not...