Alcatel Lucent

Alcatel-Lucent OmniTouch 8670 AMDS

AU TO M AT ED MESS AGE DEL I V ERy S yS T EM

The Alcatel-Lucent OmniTouch™ 8670 Automated Message Delivery System (AMDS) provides an alternative to expensive, proprietary, hardware-based products and costly outbound dialer services which typically provide more features than needed resulting in added purchasing price and maintenance expenses. OmniTouch 8670 AMDS provides a cost-effective, easy to use broadcast messaging tool for school districts and federal, state, and local governments to deploy that provides staff, students, and citizens with critical information alerts and event notifications. And for enterprises, OmniTouch 8670 AMDS, as a stand alone client or integrated with CRM, SFA, and other applications, delivers news, information, and marketing messages to new and existing customers.

Manage recordings, schedule broadcasts, and review reports all from a standard Web browser using any PC. OmniTouch 8670 AMDS runs on common Intel-based computers enabling low entry cost and total cost of ownership with easy maintenance. Additionally, OmniTouch 8670 AMDS offers carrier-grade availability and scalability from several to thousands of ports. Maintenance costs are mini ized m because additional users and upgrades are managed via software licensing with no additional hardware required.

• Works with existing voice networks using SIP or TDM connections • Deploy using VoIP services from telephone providers and ISPs • Standards-based APIs support custom integration with existing applications

OmniTouch 8670 AMDS features

User interface

• Standalone or accessible via the Alcatel-Lucent OmniTouch 8660 My Teamwork™ interface • Record outgoing messages using any telephone or upload recordings from outside OmniTouch 8670 AMDS platform • Schedule and manage broadcasts via multiple supported browsers • Upload call lists locally or from CRM, ERP, and SFA applications • Create and edit...