Table of Content

Table of Contents

Defining workplace harassment and discrimination

Hostile environment

Quid Pro Quo

Same sex harassment

Fraternization & sexual harassment

Types of inappropriate conduct: Written, Verbal, Physical, and Visual

Third-party harassment

Offsite conduct & conduct during non-working time

Stereotyping and implicit bias

The reasonable person standard

Informing the person that his/her behavior is unwanted

The duty to report

Overview of Key Supervisor/Manager Content

Includes all employee content from above

Manager’s higher level of responsibility

The issue of “knowledge” in creating liability

What is meant by “knowledge?”

The issue of "consent" vs. "welcome"

Section 1 – Format

Sexual Harassment: This highly persuaded classroom training course acceptable Sexual Harassment; ZERFCO, cover important issues relating to sexual harassment and others form of prohibited harassment pertaining to race, color, religion, national origin, disability and age.

ZERFCO Training Team present employees’ with real life scenario that help them truly understand inappropriate conduct in today’s business environment. Course content is based on actual case studies and real workplace incidents.

Interactive Training Reinforce Lessons: ZERFCO reinforces important lessons with a variety of interactive scenarios and skill-building activities. The standard supervisors/managers receive the message and stay encouraged throughout the training.

Interactive Supervisor/Manager Training: Bill Smith’s interactive supervisors’ /managers training course provides ZERFCO supervisors/managers with immediate answers and solutions to a variety of harassment dilemmas. Particular emphasis is placed on limiting legal responsibility, modeling suitable workplace behavior, creating a harassment-free environment, and handling complaints.

Fully Customizable – a wide range of customization option are available. This course can be delivered as a classroom...