Case Study

CASE STUDY: PREPARE A JOB STRUCTURE

Marilyn Santiago

HRM 598

Professor John Peterselli

September 21, 2014

Whole Foods Market is the largest chain of organic foods supermarkets operating in the United States. Whole Food has six core values that drive its company. Selling the highest quality natural and organic products, satisfying and delighting customers, creating wealth through profits, caring about the communities and our environment, creating a win-win partnership with their suppliers, promoting the health of their stakeholders through healthy eating education and supporting their team members (Whole Food Employees) happiness and growth.

Evaluation of Jobs and Job Structure

The most important core value to apply to the job analysis and prepared job structure is “Team member happiness and excellence.” Whole Foods refers to their employees as all being team members. For this reason I was able to assign job titles as follows:

Job A- Prepared Foods Team Member

Job B- Customer Service Team Member

Job C- Prepared Foods Department Team Leader

Job D- Prepared Foods Supervisor

Job E- Prepared Foods Team Member Kitchen Helper

Job F-Customer Service Front End Supervisor

Job G- Prepared Foods Associate Team Leader

Job H- Associate Store Team Leader

Job I-Grocery Retail Team Member

The job structure that I came up with is to put the above jobs into two categories: Managerial and Store Support. In the Managerial structure I would place Job C, Job D, Job F, Job G and Job H.   In the Store Support I would place Job A, Job B, Job E, and Job I.

|  Job Structure |

Managerial Group | Store Support |

Prepared Foods | Prepared Foods |

Team Leader | Team Member |

Prepared | Customer |

Foods | Service |

Night Supervisor | Team Member |

Specialized | (Cashier) |

Team Member |   |

Customer | Prepared Foods |

Service | Team Member |

Front End | Kitchen Helper |

Supervisor...