Quality Systems Management

* What are the points you will keep in mind about the concept of quality control and inspection if you are the quality systems manager of a rubber products manufacturing unit?

Introduction

Quality control is essential to building a successful business that delivers products that meet or exceed customers’ expectations. It also forms the basis of an efficient business that minimizes waste and operates at high levels of productivity. A quality control system based on a recognized standard, such as ISO 9001 published by the International Organization for Standardization, provides a strong foundation for achieving a wide range of marketing and operational benefits.

Quality

"Quality itself has been defined as fundamentally relational:  'Quality is the ongoing process of building and sustaining relationships by assessing, anticipating, and fulfilling stated and implied needs”

Quality Control :

Quality Control can be defined as the entire collection of activities which ensure that the operation will provide the optimum quality products at minimum cost .

In other words, it is a systematic control of various factors that affect the quality of the product. It depends on material, tools, machines, types of labour, working conditions, measuring instrume nts etc.

Inspection :

Inspection means checking of material, product or components of product at various stages, with reference to certain pre-determined factors and detecting and sorting out the faulty or defective items.

Inspection is one of the part of Quality Control process.

Quality Control Objectives

As a quality system manager my objectives for quality control would be:

* Strive to be the supplier of choice for my companies customers.

* Establish zero defects as the goal of production.

* Meet customer expectations for on-time delivery.

* Avoid waste and excessive cost without jeopardizing quality.

* Provide a safe environment for employees.

For Quality Control,...