Carlo

OUR LADY OF FATIMA UNIVERSITY

College of Hospitality and Institutional Management

Valenzuela City Campus

A Restaurant Dining Experience

Yakimix Restaurant

SM North Edsa, Quezon City

October 4, 2014

In partial fulfillment of the requirements for the subject

HRM111: Introduction to Hospitality Management

For a degree in

Bachelor of Science in Hotel and Restaurant Management

Sumitted by:

Berciles, Chen

Juinio, Janine Faye

Male, Janine

Cavas, Jaypee

BSTM1Y1-6

Submitted to:

Mr. Egel V. Gumasing

Submitted on:

October 16, 2014

IV. REACTION PAPER

Our Group Project adventure takes us to one of the most popular buffet restaurants in the country -Yakimix. Having several branches inside and outside Manila, Yakimix is truly bringing the eat-all-you-can experience closer to your doorstep. Yakimix offers a variety of raw, grilled and cooked Japanese, Korean, and Chinese cuisines. There are also some dishes with the touch of Filipino and Western culture. Not to mention the wide choices of desserts available. Initially, since I've dined in Yakimix several times already I've lost that "first timer's" magic. I'm not saying I don't like the restaurant but I just got used to it. Well, overall Yakimix is still a must visit buffet restaurant and it will be nice to visit it with your family Lunch buffet starts at 5:00 PM and ends at 9 PM. We were there ahead of time for reservation. Since its usually crowded, its best if you come in before 5 AM. We got there around 4PM and I was shocked when I saw the long queue. We waited for our name to be called and from then on, everything went on smoothly. Customer service was great and the ambiance looked so posh and light. It just so happened that the burner where we were seated was defective so we have to call the crew each time we needed to grill. It was a hassle in a way, but since the crews looked...