Interview with Hr Representative

MGMT 3400-C Human Resource Management

Fall Semester 2010

Fredrik Borud

Introduction

In this paper, I will first go over my interview with Grace at Lillehammer Bowling. I will discuss my findings of how Lillehammer Bowling selects employees, and then I will discuss their method of selecting according to what the textbook suggests. I will also show how I learned something from interviewing Grace, and how she could take actions towards bettering her selection of employees after my interview. I will them summarize what I learned and conclude my paper.

I wanted to write this paper about selecting employees because I think this is a very important matter in an organization. After you sign a contract, you are “stuck” with what you signed for quite a while, and if you made the wrong decision you could be in trouble. I will therefore focus on this throughout my paper, and compare the answers I got in the interview to what the book says about the topic.

Steps in the Selection Process

The interview

As I learned that we were to have an assignment with an interview, I quickly found out that I wanted to interview my former employer Lillehammer Bowling. Not because they are a big organization, not because they are well organized, but simply because they are seem to be the quite opposite. I wanted to find out if an organization that seems unorganized actually has a good idea of how they are selecting employees. Since I was here in Hawaii, I had to conduct the interview over telephone. This is not a very good way of doing an interview, but because of the geographical distances that was the easiest way of doing it.

Grace is working as the HR director of the Bowling center. This position includes hiring employees and to follow them up to make sure they are doing their job as they are supposed to. As the turnover at Lillehammer Bowling is pretty high, she has to advertise job openings a few times throughout the year. I wanted to find out why the turnover was so high,...