Dasdas

Chapter 01

Operations and Supply Chain Management

True / False Questions

1. Efficiency means doing the right things to create the most value for the company. 

True    False

2. Effectiveness means doing the right things to create the most value for the company. 

True    False

3. A doctor completes a surgical procedure on a patient without error. The patient dies anyway. In operations management terms, we could refer to this doctor as being efficient but not effective. 

True    False

4. A worker can be efficient without being effective. 

True    False

5. A process can be effective without being efficient. 

True    False

6. Operations and supply chain management is defined as the design, operation, and improvement of the systems that create and deliver the firm's primary products and services. 

True    False

7. The term "value" refers to the relationship between quality and the price paid by the consumer. 

True    False

8. Attempting to balance the desire to efficiently use resources while providing a highly effective service may create conflict between the two goals. 

True    False

9. Central to the concept of operations strategy are the notions of operations focus and trade-offs. 

True    False

10. Fashion retailers, in particular, need to have plenty of inventory on hand because demand is so unpredictable. 

True    False

11. Today's leading retailers use operations and supply chain management techniques to match supply and demand as closely and quickly as possible. 

True    False

12. "Concept-to-cash" refers to the idea of generating revenue from licensing of patent rights or other intellectual property. 

True    False

13. OSCM is concerned with management of the trickiest parts of the system that produces a good or delivers a service. 

True    False

14. OSCM is a functional field of business with clear line management...