Adairs 10 Points

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“He is without doubt one of the foremost thinkers on the subject in the world”

SIR JOHN HARVEY-JONES

EDITED BY

NEIL THOMAS

ADAIR handbook of

MANAGEMENT and LEADERSHIP

JOHN

The

Inside front cover

The

John Adair Handbook

of

Management and Leadership

Edited by Neil Thomas

Special discounts for bulk quantities of Thorogood books are available to corporations, institutions, associations and other organisations. For more information contact Thorogood by telephone on 020 7749 4748, by fax on 020 7729 6110, or email us: info@thorogood.ws

Thorogood 10-12 Rivington Street London EC2A 3DU Telephone: 020 7749 4748 Fax: 020 7729 6110 Email: info@thorogood.ws Web: www.thorogood.ws Thorogood is a division of Acorn Magazines Ltd. © John Adair 2004 – edited material in this format, John Adair, Neil Thomas and Thorogood Ltd All rights reserved. No part of this publication may be reproduced, stored in a retrieval system or transmitted in any form or by any means, electronic, photocopying, recording or otherwise, without the prior permission of the publisher. This book is sold subject to the condition that it shall not, by way of trade or otherwise, be lent, re-sold, hired out or otherwise circulated without the publisher’s prior consent in any form of binding or cover other than in which it is published and without a similar condition including this condition being imposed upon the subsequent purchaser. No responsibility for loss occasioned to any person acting or refraining from action as a result of any material in this publication can be

For information on seminars and training with the John Adair Leadership Foundation, see www.falconbury.co.uk For information about John Adair and products/services, see www.johnadair.co.uk

accepted by the author or publisher. A CIP catalogue record for this book is available from the British Library. PB: ISBN 1 85418 204 8 HB: ISBN 1 85418 004 5 Printed in India by Replika Press Designed and typeset by...