Intro

BADM 630 - Operations Management

Bill Harper, Towers Hall, room 139, 614-823-1417, WHarper@Otterbein.edu

http://faculty.otterbein.edu/WHarper/, Office hours: by appointment. Home #: 614-792-5279.

Course Description: BADM 630 introduces the concepts of operations management. It covers a variety of topics from goods and services to more quantitative subjects such as statistical process control. You are expected to review the sections prior to the lecture. If things are not clear to you, re-read the text, talk to your classmates, & talk to me - don't delay. Some of the joy/burden of learning operations management will be based on your classroom presentations.

Grades: Team presentations and class participation are the source of the course grades. The presentations are based on our texts and a team project presented in week 10. The number of individual team presentations depends on the class structure. As a class we will agree on the weighting of the various activities. Grading is based on the rounded test average: 92-100 for an A, 90-91 for an A-, 88-89 for a B+, 82-87 for B, 80-81 for a B-, < 80, C or worse. The class has access in BlackBoard to the instructor PowerPoint files as well as any other relevant material such as pdfs of the supplemental chapters. Videos are stored in a common BADM 630 folder on the class folders (usually mapped as the I: drive) – these were too large to try to upload to BlackBoard.

Text Books (all books are paperback): OM2, 2010-2011 Edition, David A. Collier, James R. Evans, South-Western (part of Cengage Learning). Either ISBN-10: 0-538-74556-8 or 0-538-74555-X (no idea what the difference is). 1st edition, OM, is not all that much different.

Additional required books

1) The Goal: A Process of Ongoing Improvement, Eliyahu M. Goldratt and Jeff Cox – any edition. An unabridged CD version is available which would be an alternative way to read the book.

2) The Gold Mine: a novel of lean turnaround, Freddy Ballé &...