Tours G and H

Discuss your findings concerning Tours G and H, according to the topics listed below:

1. Identify key production planning considerations (which, when and how much of each to produce, methods of dealing with short/long term changes in capacity demand).

Some key production planning considerations are consideration of the busiest hour of the day, 4pm to 5pm by filling those hours with the best workers. Also ensuring the parts department continual quest of carrying the most needed parts so that hours are not wasted on delivery of parts before work can commence.

Lazarus production planning considerations are and should be the tremendous square foot layout of the stores. The store occupied 312,000 square foot of space on three levels. Within the layout management must consider the ambiance and design which is an important feature in attracting customers. A good layout allows the store to present it’s merchandise in an accessible manner.

2. Identify potential bottlenecks (use process flow diagram in text) and discuss possible methods of breaking them.

Potential bottleneck that I foresee will be “re-work”, that is doing a job over because it wasn’t done correctly the first time. Now only will this take up much required customers time, it can also jeopardize the trust relationship with the business and it can jeopardize the technician’s employment if there are many instances.

In my opinion an obvious bottleneck is the management to adhere to and foster the importance of controls in transactions and inventory, without maintaining the current inventory that is used to calculate the bottom line profit the stores can be doing everything right but still be at a loss for profit. Having such a big store and space keeping inventory is and should be the greatest of priority. Personnel functions are also extremely important. Hiring, training and casting consume a lot of management time so turnover should be reduced. By reducing turnover ratio management can...