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REPUBLIC OF THE PHILIPPINES

SYSTEM TECHNOLOGY INSTITUTE

CENTRUM MALL, AVILES STREET, ORMOC CITY, LEYTE

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NARRATIVE REPORT ON – THE – JOB TRAINING

UNDERTAKEN AT THE REGAL BUSINESS PARK HOTEL CEBU CITY

PHILIPPINES

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A REPORT SUBMITTED TO THE FACULTY OF THE

HOTEL AND RESTAURANT MANAGEMENT DEPARTMENT

SYSTEM TECHNOLOGY INSTITUTE

CENTRUM MALL, AVILES STREET, ORMOC CITY, LEYTE

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IN PARTIAL FULFILLMENT OF THE REQUIREMENT FOR THE BACHELOR OF

SCIENCE IN HOTEL AND RESTAURANT MANAGEMENT

JENNY S. CUTAMORA

2013

APPROVAL SHEET

THIS NARRATIVE REPORT ATTACHED HERE TO INTITLED “A NARRATIVE REPORT ON – THE – JOB TRAINING UNDERTAKEN AT THE REGAL BUSINESS PARK HOTEL, CEBU CITY.

PREPARED AND SUBMITTED BY MS. JENNY S. CUTAMORA IN PARTIAL FULFILLMENT OF THE REQUIREMENTS FOR GRADUATION FOR THE BACHELOR OF SCIENCE IN HOTEL AND RESTAURANT MANAGEMENT, IS HERE ENDORSE FOR APPROVAL.

DOJI I. CANETE

HRM PRACTICUMER COORDINATOR

JUNE 18, 2012

ACCEPTED AND APPROVED IN PARTIAL FULFILLMENT OF THE REQUIREMENTS FOR THE DEGREE IN BACHELOR OF SCIENCE IN HOTEL AND RESTAURANT MANAGEMENT.

LECILDA L. BELACHO

HRM DEAN

June 18, 2012

TABLE OF CONTENTS

TITLE PAGE NUMBER

Mission and Vision of STI COLLEGE 5

The REGAL BUSINESS PARK HOTEL Way of Service 6

Basic Courtesy of REGAL BUSINESS PARK HOTEL 7-8

College Goals and Objectives of the Hospitality Restaurant Services 9

CHAPTER I – INTRODUCTION 10-13

Acknowledgement 10

Bibliographical Sketch 11

Hotel Employees...