Organizational Behavior

Nova Southeastern University

H. Wayne Huizenga School

of Business & Entrepreneurship

Assignment for Course: MGT 5020 – Managing Organization Behavior

Submitted to: Dr. Walter E. Natemeyer, PH.D.

Submitted by:

Cassandra Pierre

Date of Submission: December 13th, 2014

Title of Submission: Current Event 2

CERTIFICATION OF AUTHORSHIP: I certify that I am the author of this paper and that any assistance I received in its preparation is fully acknowledged and disclosed in the paper. I have also cited any sources from which I used data, ideas or words, either quoted directly or paraphrased. I also certify that this paper was prepared by me specifically for this course.

Student’s Signature: Cassandra Pierre

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Instructor's Grade on Assignment:

Instructor's Comments:

Article: Six tips to managing workplace conflict

Author: Rachel Zupek

The article cover six tips that can help manage workplace conflict and the factual information about conflict. Human resource managers have reported to spend 24 to 60 percent of their time dealing with disputes. According to a study conducted by the Society of Human Resources Management, the number of violent incident has been increasing steadily. Sixty percent of the respondent mentioned that violence had occurred in their organization during the past three years, and they have identified personality conflict as the leading cause. According to a recent survey conducted by the researchers at the University of North Carolina, fifty-three percent of the co-workers have reported they lost time at work worrying about a past or future confrontation.

Rachel Zupek suggests six tips that must follow in order to resolve conflict within the workplace which are as follow:

1. Choose your battle

2. Expect conflict.

3. Use neutral language

4. Practice preventive...