Effective Communication

Effective Communication Paper

HCS/325

March 17, 2014

Effective Communication Paper

In this paper I will discuss effective communication in the workplace setting. Effective communication is the measure used when delivering information to a distinctive person or group by way of non-verbal and verbal communication. In today’s health care organizations they are trying out a mixture of forms of communication structures. These structures will help in the journey to improve patient care, increase productivity, and cutthroat advantages (Lombardi & Shermerhorn, 2007, p.53). Several organizations use traditional communication patterns such as divisional, functional, and matrix structures. However, some still use nontraditional patterns such as networking, teamwork, and “boundaryless” organizations (Lombardi & Shermerhorn, 2007, p.53). Countless of new managers must first follow traditional policies and routines already established by former managers or upper management before creating their own.

The formal organizational structure is known as the official structure. This structure shows the way the organization is designed to function. There are organizational charts designed to help describe how an organization should work. In the chart it shows the division of work, which is the different positions or titles and what they are responsible for. The chart also shows supervisory positions or who reports to who, communication channels that describe formal communication channels, major subunits shows positions that report to one common manager, and levels of management that shows the different levels of management from top to bottom (Lombardi & Shermerhorn, 2007, p.54). The functional structures displays people with similar skills who perform similar duties. The main advantages of the functional structure consist of high-quality technical problem- solving, clear career paths within functions, in-depth training and skill development, efficient use of...