Problem Formulation

Running head: PROBLEM FORMULATION AND IDENTIFICATION PAPER

Problem Formulation and Identification Paper

Class Project

University of Phoenix

Problem Formulation and Identification Paper

For the purpose of the following paper, class members of MGT350 have investigated and observed the decision making processes most prevalent in his or her organization. Each class member will contribute information that will compare and contrast the problem identification and formulation styles found in each company as well as specifically discussing strengths and weaknesses; this information will be presented in class. In addition, if applicable, the most favorable aspects of each style will be considered in order to present a process by which a problem can be identified and described to stakeholders in a manner that is sensitive to his or her perspectives.

Applebee’s

As a manager at Applebee’s problem formulation and identification and decision making are important skills for achieving success in business and life. Problem formulation and identification often involves decision making, and decision making is especially important for management and leadership. There are processes and techniques to improve decision making and the quality of decisions. Decision making is more natural to certain personalities, so these people should focus more on improving the quality of his or her decisions. People that are less natural decision makers are often able to make quality assessments, but then need to be more decisive in acting upon the assessments made. Problem formulation and identification and decision making are closely linked, and each requires creativity in identifying and developing options, for which the brainstorming technique is particularly useful.

The most common decision making process demonstrated at Applebee’s consists of six steps and can be applied to any type of issue or problem that may arise. The steps are as follows: identify and clarify the problem, gather...