Questionnare

QUESTIONNAIRE DESIGN AND TESTING EXERCISE FOR DETERMINE THE SOURCES OF PROBLEMS AT THE COLLEGE CAFFETERIA:

A: PERSONAL INFORMATION.

1. Name of the interviewees…………………………….

2. Age………………………………………………………………..

3. Sex………………………………………………………………..

4. Ttribe……………………………………………………………

5. Marital status………………………………………………

6. Occupation……………………………………………………

7. Religion…………………………………………………………

8. Which course are you?...................................................................................

9. For how long will you stay here at the college?………………………………………………………….

10. Where did you come from?.........................................................................................

B: INTERVIWEES KNOWLEDGE ON CAFETERIA SERVICES AND PRODUCTS.

12. What is your sources of information about cafeteria services and products?……………………………….

13. Prior visiting cafeteria, did you have any knowledge on the services provided at cafeteria?.................................................................

Yes……………………….. No….............If yes answer question 13, 14, 15.

14.In ranking order mention services that you expected to see before visit /use cafeteria services /products…………………………………………………………………………………

• ……………………………………………………

• …………………………………………………..

• …………………………………………………..

• …………………………………………………..

• ……………………...............................

15. In ranking order mention any food/services that you have expected to get before visiting cafeteria….

1……………………………………………………

2…………………………………………………..

3..………………………………………………….

4…………………………………………………

5..………………………………………………..

C: INTERVIEWEES ATTITUDE ON SERVICES PROVIDED BY CAFETERIA.

16. How do you rate the cafeteria services /food quality and standard of your expectation and satisfaction?.......................................................................................

17. How do you rate the...