Mgc1 Study Guide

Accountability

The expectation that employees will perform a job, take corrective action when necessary, and report upward on the status and quality of their performance

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Coordination by mutual adjustment

Units interact with one another to make accommodations in order to achieve flexible coordination

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Matrix organization

An organization composed of dual reporting relationships in which some managers report to two superiors—a functional manager and a divisional manager

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Coordination by plan

Interdependent units are required to meet deadlines and objectives that contribute to a common goal.

Interdependent units are required to meet deadlines and objectives that contribute to a common goal

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Functional organization

Departmentalization around specialized activities such as production, marketing, and human resources.

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Delegation

The assignment of new or additional responsibilities to a subordinate

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Differentiation

An aspect of the organization's internal environment created by job specialization and the division of labor.

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Specialization

A process in which different individuals and units perform different tasks

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Divisional organization

Departmentalization that groups units around products, customers, or geographic regions.

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A structure with fewer horizontal layers results in increased expenditure and wastage of time.

B) False

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When like functions are grouped, savings often result.

A) True

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Cross-unit coordination can lead to effective problem solutions.

A) True

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All of the following are true of effective delegation except

C) essentially gives the subordinate a less important job.

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Which of these would you commonly associate with decentralization?

C) Often speeds decision making.

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Identify the primary advantage of customer/regional approaches to departmentalization.

B) Serves customers faster.

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Identify an advantage of...