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Acme Manufacturing Company Case

1. What specific things did Steve do wrong and what should have been done in each instance?

• Steve reached to work late.

He should ensure that he is always on time to work or even early, since this would be more conducive to his productivity throughout the day. Whether he needs an alarm clock or for someone to wake him each day, he must find a way to ensure that he is wakes up on time and gets to work on time as well.

• Not reading the memo and the proposal for the meeting immediately.

Steve should have read the memo immediately when he received it. This would have ensured that he at least knew what the agenda was which would have given his brain time to process the information even if he wasn’t actively focused on it.

• Not preparing for the quality control meeting.

Since Steve holds such an important position he should ensure that he is prepared for all meetings. For this one in particular, it would affect his department directly so that the proposal should have been reviewed and he should have been prepared so as to get the desired outcome for his department.

• Delegating the rush order work to someone who would be out of the office when it was needed.

Lucy is out of office on training and therefore she should not have been given such an important assignment that would be due during the time that she is not available. The task should have been given to one of the other production supervisors who were available at the company.

• Not putting who he delegated the rush order work to in direct contact with Sue Bradley the Sales VP.

Despite the person to whom the work was delegated, that person should have been placed in direct contact with the Sales VP, since this would allow for Sue to get the information that was needed without having to wait to get it through Steve, who is extremely busy.

• Leaving the message for Lucy to call him back and not being available.

He disturbed Lucy during training and...