Risk Management

Business Contingency Plan – Petley Tea

Petley Tea is a Global distributor of the finest tea leaves with a reputation for quality products, best customer service, and a reputation for one of finest companies to work for. Without a Business Contingency Plan this would not be possible, so we have developed a BCP to set a standard for operations. The purpose of this Business Continuity Plan is to provide general direction to ensure the execution of essential functions for Petley Tea in the event a disaster cripples or disables operations. It is imperative any organization plan for disaster, no matter how small or large the scale. The purpose of this plan is to address fundamentals necessary to provide stability of services during emergencies/disasters. The plan’s intent is to provide detailed procedures required to implement management’s requirements and an expeditious response to disasters/emergencies compromising or halting day to day operations. This will be imperative if prompt recovery of daily operations can’t be accomplished by implementing normal day to day operations. This BCP will explore the protection and ethical use of Petley Tea’s sensitive corporate data and customer records. It will provide a detailed communication plan to be followed during the event of an emergency/disaster. As well as, details on restoring operations following an emergency/disaster.

I. Pre-Incident Changes to follow to ensure the well- being of Petley Tea

During the occurrence of disaster Petley Tea will immediately change over to a contingency organization. The mission for Petley Tea at this point is continuation or restoration of time-sensitive operations. Pre-Incident planning is imperative to accomplish this goal. To expedite a successful recovery from an emergency/disaster Petley Tea must ensure tea leaves/supplies, manufacturing equipment, and IT services have backups in place. With solid backups and recovery procedures, Petley Tea will be able to switch from contingency...