Business Theories

Business Report

Executive Summary

It has recently come to my concern that Michael and Albert is a long established department store selling men’s and ladies fashion, homewares, outdoor goods, books and CD’s, kitchenware and furniture has had substantial problems.Ten years ago this business was Australia’s largest retail seller, but recently there have been concerns expressed about the future of the business.These problems include:

A substantial drop in sales revenue and profit

Reports from branch managers that fewer customers are patronising their stores

Complaints from customers about rude sales staff, who do not know much about the products they are selling

Lack of morale in management staff, assistant managers, store managers, department managers and sales staff.

I have been commissioned to write a report to try and investigate these problems and restructure the business by using a different theories and other management techniques to reconstruct the business.These changes may take some time and getting use to as it is a completely different approach.The old appraoch clearly wasn’t working because of these problems that the business has been having.If you can try and remain and maintain these change the long term future of this business will be very successful as when it became they became Australia largest retail seller.

Different Choices of Theories

Management theory involves the systematic study of the principles of good management.

There are many different theories that business can operate under.These can include Classical-Scientific,Behavioural and Political theories.Each theory has it advantages and disadvantages.

All these theories helps managers to organise information into an integrated framework, and to think about and solve problems in a systematic manner. Over the past century, the theory has developed a number of different schools of thought. No one approach is universally applicable in all circumstances.The right approach may...