Organization Behavior Notes, Chapter 1

Organizational Behavior, Twelfth Edition, by Stephen P. Robbins and Timothy A. Judge. Published by Prentice-Hall. Copyright © 2007 by Pearson Education, Inc.

Organizational Behavior Notes, Chapter 1

Managers get things done through other people.

They make decisions, allocate resources, and direct the activities of others to attain goals.

Managers do their work in an organization.

Organization, which is a consciously coordinated social unit, composed of two or more people that functions on a relatively continuous basis to achieve a common goal or set of goals.

* Manufacturing

* service firms

* schools

* hospitals,

* churches

* military units

* retail stores

* police departments

* local, state, and federal government agencies.

Administrators are people who oversee the activities of others and who are responsible for attaining goals in these organizations are managers

Management Functions

Plan, organize, command, coordinate, and control.

POLC (planning, organizing, leading, and controlling)

Planning-

A process that includes defining an organization’s goals, establishing

an overall strategy for achieving those goals, and developing a comprehensive

set of plans to integrate and coordinate activities.

Organizing -designing an organization’s structure.

What tasks are to be done, who is to do them, how the tasks are to be grouped, who reports to whom, and where decisions are to be made.

Leading-Coordination of people within the organization

A function that includes motivating employees, directing others, selecting the most effective communication channels, and resolving conflicts.

Controlling- Monitoring of the organization’s performance.

Monitoring activities to ensure they are being accomplished as planned and correcting any significant deviations.

Managerial Roles

Interpersonal

Figurehead Symbolic head; required to perform a number of routine duties of a

legal or...