Soft Skills Needed to Be Successful in Business

SOFT SKILLS NEEDED TO BE SUCCESSFUL IN CORPORATE AMERICA

SOFT SKILLS NEEDED TO BE SUCCESSFUL IN CORPORATE AMERICA

Presented to

Dr. Ellzy

Dean

Tennessee State University

Prepared by

June 19, 2010

TENNESSEE STATE UNIVERSITY

3500 John A. Merritt Blvd. Phone: (615) 963-5000

Nashville, Tennessee 37209-1561 Web: www.tnstate.edu

June 26, 2010

Dr. James Ellzy

Department Head

Tennessee State University

330 Tenth Avenue North

Nashville, TN 37203

Dear Dr. Ellzy:

In complying with a June 28 deadline agreement, I am submitting the attached research report entitled SOFT SKILLS NEEDED TO BE SUCCESSFUL IN CORPORATE AMERICA as requested by the College of Business Office of Placement, in concert with the University’s Career Development Center.

The purpose of this report is to provide additional information about the following soft skills needed to be successful in corporate America:

• Professional dress

• Etiquette

• Interviewing techniques

• Communication

Secondary data was used to identify three sub-factors for each soft skill. These secondary research sources consisted of books, magazines, and web sites.

Sincerely,

Student

EXECUTIVE SUMMARY

The report “SOFT SKILLS NEEDED TO BE SUCCESSFUL IN CORPORATE AMERICA” identifies key soft skills that are needed to be successful in a corporate environment. The information enclosed is intended to inform and describe soft skills needed in corporate America to be successful.

This report was requested by Dr. James Ellzy, Professor and Department Head of Business Information Systems at Tennessee State University.

The secondary sources (books, magazines, and web-sites) used in this report were obtained from various libraries and internet locations.

The report’s four main factors Professional dress, Etiquette, Interviewing Techniques, and Communication.

PROFESSIONAL DRESS

Each organization defines professional and casual dress differently. In fact, one...