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• Analysis of financial information and decision making in the hotel business environment. http://smallbusiness.chron.com/use-financial-accounting-information-making-informed-ethical-business-decisions-4582.html

• Use of ratios by four groups of analysts viz, managers, equity investors, long-term creditors and short-term creditors.

• Key ratios in assessing the financial performance of hotel companies.

http://www.researchandmarkets.com/reports/29125/hotel_industry_business_ratio_report

Holiday resorts basically sell their rooms by letters. Customers write letter mentioning their preferences and other details. The hotel in turn responds to the guest.

FORMAT OF RESERVATION LETTER

Date:

To Whom It May Concern,

Please reserve a non-smoking king sized bedroom for me and my partner for the following dates_________.

Please charge my credit card for the initial deposit required. Include any discounts that my early registration permits.

Credit card number:

Exact name on the card:

Expiration date:

Thank you for your prompt attention to and I look forward to receiving a letter confirming my reservation.

Thank you,

Your name, address, email, phone, fax

http://www.baliblindstips.com/samplehotelreservationletter.htm

●Advantages of letter reservations:

•Physical records of the conversation can be maintained.

•No need to switch on the computers.

●Disadvantages of letter reservations:

•One can’t be sure if it is read.

•Time consuming process.

►RESERVATIONS THROUGH COMPUTER(ONLINE RESERVATIONS):

This is the most widely used mode of reservation. With the advancement in technology people prefer to make online reservations. It is the most efficient way of making reservation in any corner of the world. With one click, a person can see the official sites of the hotels and choose from a wide variety.