Career Development Plan Part Iii

CAREER DEVELOPMENT PLAN PART III: PERFORMANCE AND CAREER MANAGEMENT

Career Development Plan Part III: Performance and Career Management

Christopher Plumb

Human Capitol Management/HRM 531

February 14th, 2011

Yamile Bandera

Feedback

Feedback can improve results and strengthen relationships in the workplace; it helps individuals see their blind spots, understand the impact of their behavior, and can change the trajectory of their career (Derby, 2007). InterClean Inc is dedicated in providing efficient and effective feedback to their employees. To ensure that the feedback is effective, InterClean Inc has adopted a Five-Step Staff Feedback Model that was created by Armed Forces Comptroller (2003). InterClean Inc is confident that the model will become useful, provide positive results, and provide opportunities for the employees to enhance their career. “The Five-Step Staff Feedback Model is a highly effective framework that gives supervisors proven techniques for achieving greater results from their employees.” (Penny, 2003, pg 42) The Five-Step Model consists of: (1) Assess Present Performance: establish an employee’s present performance level; (2) Counseling: focus on past behaviors; (3) Coaching: focus on what is currently happening; (4) Mentoring: focus on future behavior and opportunities; and (5) Team Involvement: integrating each employee with the performance stage he/she exhibits into a team role that is positive, productive, and fulfilling (Armed Forces Comptroller, 2003).

The opportunities employees will receive from this model are: team discussions to provide other co-workers with useful advice; mentoring and coaching from managers and supervisors; and constructive criticism that will help employees with their career. InterClean Inc will only provide positive feedback to employees. If employees need improvement in certain areas, the manager will provide training and educational opportunities to help assist the employee.

Higher Level of...