Submitted by: Submitted by sarah23
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Category: Business and Industry
Date Submitted: 05/22/2011 02:40 PM
Three OECD countries: the United Kingdom, Australia and New Zealand have becomeNew public management has become convenient shorthand for a set of broadly similar
administrative doctrines which dominated the public administration reform agenda of most OECD
countries from the late 1970s (Hood, 1991; Pollitt, 1993; Ridley, 1996). It captures most of the
structural, organizational and managerial changes taking place in the public services of these
countries.
leaders in implementing major reforms in public management, starting with different political
perspectives and responding in their turn to crises. The new paradigm is referred to in the literature as
new public management and this terminology is maintained in this paper.
New public management has become convenient shorthand for a set of broadly similar
administrative doctrines which dominated the public administration reform agenda of most OECD
countries from the late 1970s (Hood, 1991; Pollitt, 1993; Ridley, 1996). It captures most of the
structural, organizational and managerial changes taking place in the public services of these
countries.
an ideological thought system based on ideas generated in the private sector and
imported into the public sector (Hood, 1991, 1995).
It is worth noting, for example, that Hood’s original
conception of NPM did not explicitly feature the issue of consumers rights. Another idea is the issue
of consumers to prominence and has since become a key feature of most NPM discussions.
As Hood (1991) has noted, the two broad orientations of NPM are explained by the marriage
of two different streams of ideas (see also Mellon, 1993). The first stresses business-type
managerialism in the public sector and freedom to manage, and comes from the tradition of the
scientific management movement (Hood, 1991:6-7; Ferlie et al., 1996:11).