Submitted by: Submitted by kiranjunnur
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Words: 468
Pages: 2
Category: Business and Industry
Date Submitted: 06/06/2011 08:04 AM
CURRICULUM VITAE
Mr. Kiran B Junnur
Mahadev Nagar,
Plot NO-950, Sambra
Belgaum-591124
Ph: 9620951590
E mail –kiranjunnur@gmail.com
Objective:
To be part of an organization in which I will implement my technical skills and contribute to the company.
Academic qualification:
* S.S.L.C from board of CBSE at K.V No – 1 Sambra.
* Puc IInd year from Jyothi College Belgaum from Karnataka University Board.
* Pursuing B. SC IT from Mysore university Bangalore
Technical qualification:
* MCSE (Microsoft Certified System Engineer) From –HCL Career Development Center Belgaum.
* CCNA (Cisco Certified Network Associate) From –HCL Career Development Center Belgaum.
* RHCE (Red Hat Certified Engineer) – (Basic Knowledge) From –HCL Career Development Center Belgaum.
* DTP Course, Tally 7.2 from Protech Compuetr Eduction Belgaum.
Technical Summary:
* Operating Systems Windows XP, Windows 2003 Server, Networking Knowledge Peer to Peer Networking through Windows 98, Windows XP & Windows 2003 Server Client-Server through Windows XP & Windows Server 2003, Switch & Router configuration, Creating LAN and WAN infrastructure. DNS, DHCP, ICS, ADS configurations.
* Software & Hardware Knowledge Ms-Office, Internet, Software Installation, Formatting , Assembling & Troubleshooting of all Hardware Devices.
Career Related Employment:
Aegis BPO Services
Executive Operation
Bangalore, India.
Responsibilities Include:
Inbound Process
* Taking Inbound calls
* Meeting quality expectations
* Answer to customer queries on the phone
* Reporting to TL on a day to day basis
* Maintaining non voice (e-mail department)
* Maintaining TAT of e-mail department
Outbound Process
* Making Outbound Calls
* Achieving targets
* Make quality bookings
* Answer...