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Communicating in the Virtual Workplace/470
June 1, 2011
Communication is the key to success of business. Technology has expended over the past ten years. Companies use various ways to communicate. Communication through networks seems to be the most common trend. Communication trends have evolved to email, cell phones, PDA’s instant messages, pages, telecommuting and facsimile. The most technical trend used is email.
When communicating there us a communication process. The communication process requires an effective communicator. In the communication process there are various components of the process. Knowing the purpose, sender, receiver, message, environment, technology, noise and feedback help to analyze the communication process.
The purpose should have content, or the words and images that are provided by the sender.
The sender initiates a communication and determines the intent of the message, how to send it, and what, if any, response is required. The sender bears the burden in this process, communicating not only the content of the message, but information about history and attitude toward the receiver as well. (Deborah Britt Roebuck, 2006)
Receivers comprise the target audience of a message transmitted by the sender. The message the sender encodes may not be the messages received, as receivers interpret messages based upon their frame of reference (Deborah Britt Roebuck, 2006).
The message contains ideas expressed to other individuals. The message must be transmitted in a form that receivers can understand. Messages generally tale one or more of three forms: to inform, to persuade, or to take action (Deborah Britt Roebuck, 2006).
The channel conveys the message to the receiver, either verbally and face –to-face (air providers the medium), or in another mediated fashion (by telephone, written memo,...
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