Affecting Change Paper

hange Running head: AFFECTING CHANGE PAPER

Affecting Change Paper

Harold Dimanche

University of Phoenix

LDR/531

Affecting Change Paper

In reality, it is not always possible to maintain a fixed leadership style to address change related issues (UOP, 2011). Situational leaders adapt their decisions to compensate for ability and motivational leadership of their followers. Leadership is defined as the ability to influence a group towards the achievement of goals. In the paragraphs below I will explain to you the reader the established methods of control and the current departmental and organizational cultures, recommend a restructuring strategy that would improve the culture, and describe which management practices would be most effective.

Smith & Falmouth Company

Smith & Falmouth (S&F) is a mid-size tele-shopping and mail order network with operations in the United States and Canada (UOP, 2011). S&F started an e-tailing division, S&F online six months ago (UOP, 2011). The division is considered crucial to the growth strategy of S&F over the next three years. Since time to market is a major drive, the S&F online CEO, Irene Seagraves moved fast and created a web development team, a logistic team, and a marketing manager to coordinate marketing and logistic operations with the parent company (UOP, 2011). The project manager handled all operations until now; Irene has hired Harold Dimanche as the Chief Operating Officer (COO). The first version of the site was operational despite unsteady market conditions. Irene Seagraves (CEO) now wants to consolidate operations and as the new COO it is my responsibility to make that happen.

Methods of Control & Culture

The Project manager is in control of all operations that are be taking place at S&F currently. The marketing manager and logistics manager both work side by side with the project manager. The project manager has a six member web development team that maintains the online...