Programmer

DECLARATION

I declare that this work is my own work. I declare that this is all my own work and has not been coped is anyway for anyone. All the work herein is to the best of my knowledge.

Abstract

The attachment commenced from 5th July 2010 at Evolution Computers Limited. Several duties where assigned throughout the attachment period, among the key responsibilities included Computer Repair and Maintenance, Customer Support. Some of the skills attained during this period are virus removal, data and mail backup, computer servicing, internet and emailing, hardware and software installation, basic knowledge in network and networking.

Acknowledgement

My sincere gratitude goes to several people who have helped me during my internship period.

First is Mr. Jumba the Head of Workshop Department (ECL) who gave me the opportunity to carry out my internship program in their company when I had no other place to do it. He has been my inspiration all through this period. I would also like to thank Mr. Sanjiv Shah the Resident Director for also giving me the opportunity to be among his staff. I would also like to thank the members of staff for their encouragement: Kioko Joseph and Millie Wanjiru being among them.

Also I would like to thank Makerere University and especially Faculty of Computer and Information Technology for giving me the chance to explore the real world by carrying out internship.

Contents

Abstract 3

Contents 4

1.0 INTRODUCTION 5

1.1 Managing Director (M.D) 7

1.2 Nakuru Computer Training & Services (N.C.T.S) 8

1.3 Africa Online (Afol) 8

Chapter Two 10

2.1 Introduction 10

2.2 Computer Repair and Maintenance 10

2.2 Data Backup and Recovery 11

2.3 Virus and Virus Removal 12

2.4 Operating system reinstallation 13

Chapter Three 15

3.0 Introduction 15

3.1 Experiences gained 15

3.2 New Experiences 15

3.3 Challenges Faced 16

3.4 Problem within the...