Ethical Perception in Hospitality Industry

Ethical perceptions of hospitality

student and discussion of ethical behavior.

This article is a summary of the result of a brief survey of upper level undergraduate students in Hospitality Management program and how the collected information was use in class discussion concerning ethical decision making.

Topic:

1. Ethics in the hospitality industry.

2. organization

3. supervision

4. ethics in decision making

The results of the survey were used to generate discussion.

Introduction

In this survey we will know how the managerial decision making impact the ethic of each stakeholder of an organization. Under this it covered the breaches of corporate business ethics, the unethical behavior of employees, and violations of codes of conduct.

According to the opinion of some person in hospitality industry.

- Members of a corporate panel at the multi – unit foodservice operators conference in Atlanta. (2003)

- Discussed the high level of corporate ethics

- The panel agreed that corporate ethics starts at the top. And that the need for an ethical climate begin with the modeling behaviors demonstrated by the people on top.

Nations restaurant news Oct. 13, 2003

- if one considers the manager in hospitality establishment as the “person on the top” then the behaviors of the manager, will have an inpact on the ethical climate of the unit and the behavior of the employees.

- its stated here that it is important that the managers examine their own feelings on the top of ethics as practiced in the hospitality industry and their own belief of what constitutes ethical behavior.

Ethics and Hospitality

Introduction

Ethics - also known as moral philosophy, is a branch of philosophy that addresses questions about morality that is, concepts such as good and evil, right and wrong, virtue and vice, justice, etc.

Hospitality - is the relationship between guest and host, or the act or practice of being...