Cultural Shock

Presenter: Rhonda Coast

Seminar Goals

• Understand and appreciate cultural adjustment process challenges • Discover how cultural differences in communication, values and behavior impact relating to other cultures • Learn techniques to communicate and interact more effectively

OV-1

Success

15% Technical Skills 85% EQ

Relocat ion Trends - Survey Highlight s

Most Active Destinations: • United Kingdom • United States • China

Primary Emerging Destinations: • China • Japan • Brazil

Most Challenging Locations: • China • India • Japan

Sou rce: Global Relocat ion Tren ds 2001 Su rvey Report

Survey Highlights

Most • • • common a ssignment object ive: Filling a skills ga p La unching a new endea vor Technology t ra nsfer

Most critical relocation challenges: • Finding candidates (88%) • Intercultural understanding (90%) • Career management (89%) and employee retention (79%)

Cross-Cultural Training: • 69% of companies provide • 67% expatriates participate when available • 90% of respondents rate this preparation as having great or high value.

Sou rce: Global Relocat ion Tren ds 2001 Su rvey Report

Survey Highlights

Most Crit ica l Fa mily Cha llenges: • Fa mily a djust ment • Children’s educa t ion • Spouse resist a nce • Spouse’s ca reer

Assignee’s Perception of Impact on Career: • 36% believe international assignments enhance promotion • 36% believe they can find new position in company more easily • 24% report more frequent employer changes

Female Expatriates • Currently, 16% of all expatriates are female

Most Common Factors in Assignment Failure: • Partner dissatisfaction (92%) • Family concerns (90%) • Candidate selection (84%)

Sou rce: Global Reloca t ion Tren ds 2001 Su rvey Rep ort

Cult ura l Ada pt a t ion

On a sca le of on e (low ) t o five (h igh ), r a t e you r self on ea ch of t h ese ch a r a ct er ist ics. Wr it e t h e n u mber beside ea ch on e a n d t ot a l t h em. Now, cir cle t h e t r a it s you t h in k a...