Samadhan

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PUNJAB NATIONAL BANK EMPLOYEE GRIEVANCE REDRESSAL SYSTEM – ‘PNB SAMADHAAN‘.

(HRDD Circular No. 408 dated 26.06.2007) It has been decided to introduce in our Bank a formal platform for redressal of the various grievances/problems being faced by the employees of the Bank. ‘PNB SAMADHAAN’ – the employee grievance redressal system, is being introduced with a view to lend an ear to the genuine work-related and personal problems faced by the staff members which have a bearing on their work, so that the same can be considered for resolution. ‘PNB SAMADHAAN’ purports to provide an open, fair and fast channel for the staff members to bring forth their genuine grievances/issues to the notice of the Management. Through this structured mechanism, staff members may address such issues directly to the Chairman and Managing Director of the Bank by e-mailing at his e-mail address which is: cmd@pnb.co.in. Alternatively, they may send their representations at the following postal address of CMD’s Secretariat: The Chairman and Managing Director Punjab National Bank Head Office 7, Bhikaiji Cama Place New Delhi – 110 066. On receipt of the representation, a written acknowledgement will be sent to the concerned staff member and appropriate action will be initiated on the same. The details of the action thus initiated will also be informed to the staff member. Staff members may however note the following in this regard: Grievances relating to issues of Non-Promotion, Disciplinary Action, PAF Ratings, Transfer/Postings and other routine administrative matters will generally not be entertained unless there is clear-cut case of injustice or victimization. In such cases, the concerned staff member may write regarding the same along with forwarding copies of supporting documents in this regard, if any, and the same will be considered for resolution.

-2No grievance will be entertained at the CMD’s...

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