Club It Part 2

I have had the opportunity to see Club IT from the time it opens until the time it closes. During this time I have learned a lot and had a lot of fun but now I am prepared to do the job that I am called to do. Many interviews and assessments have been taking thus far. I have listened closely to what the demand calls for from the customers and the workers of Club IT. It is my goal to bring all ideas, thoughts, and needs to the table when making decisions for the business. Although Club IT is a up and coming business, I have identified three business problems that I was able to notice while making an analysis of Club IT as it relates to resources, customers, and supply chain.

As I analyzed issues that Club IT had in relation to resources, I kept the mission of the owners in the front of my mind. According to (2008), the mission statement is, "We, Ruben and Lisa, offer you live music, DJ's, dance space and refreshments that suit your lifestyle. You are our friends, and we seek to build a community that meets regularly at Club IT. (About Club IT, para. 4). The mission statement still requires no change but there are ways to ensure that the mission statement holds true. Adding or expanding on the resources that can be used will aid in ensuring that the mission statement is upheld. Resources or the lack of using the resources that are available is a big issue and should be changed immediately. In today’s age of technology there are many different inexpensive resources that could be used to bring in more customers into the business and also to keep the existing customers coming back. Technology is everywhere and readily assessable. The website is a good idea but it can be expanded. In my interview with Rueben he feels that there is an opportunity to gain a competitive advantage in dealing with suppliers and guest and he couldn’t be more correct. E-invites, E-flyers, E-announcements, and any other E-messages are a great place to start. E-messages make customers feel...