Submitted by: Submitted by ogengozi1025
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Category: Business and Industry
Date Submitted: 08/02/2011 08:01 AM
Health Care Operations Management Roles and Goals
Operations managers perform many functions. They are responsible for developing an improved workplace through employee and workforce efficiency. This is done through motivation and eliciting positive vibes to promote and improve productivity. In addition to taking care of employees, operations managers handle the company’s operating budget to decide the amount of money that can be spent on each project. Operations management is a difficult job and each manager must make fast and effective decisions that will improve the company and make it run smoothly. A type of operations management is a health care operations manager. This job comes with many roles and goal setting for employees. All roles are important to function and one rule should not be more important than the other.
Operations management converts input into outputs that will be more conducive to the company. Inputs are personnel, materials, and labor needed to produce the merchandise or service. Outputs are the actual good or service produced. These management teams ensure that costs and revenues always balance to maximize profit. Operations management involves strategic thinking to determine project structure, size and number of employees needed, and telecommunication networks. “There are five key goals of the operations manager: reduce costs, reduce variability and improve logistics flows, improve productivity, improve quality of customer service, and continuously improve business processes” (Langabeer, (2011), p. 25). There are many types of operation managers. One in particular is the health care operations manager.
Healthcare operations managers convert its resources and turn them into services. They incorporate scientific and quantitative principles to come up with the best method to ensure patients are receiving the best care. According to Langabeer, healthcare operations managers encompass the following key functions:...