Managing Information Systems in Health Care: a Study on Fortis Hospital.

MANAGING INFORMATION SYSTEMS IN HEALTH CARE: A STUDY ON FORTIS HOSPITAL.

TABLE OF CONTENTS

EXECUTIVE SUMMARY 4

1 INTRODUCTION 5

2 LITERATURE REVIEW 8

3 DATA ANALYSIS 13

4 CONCLUSION 17

5 REFERENCES 19

* EXECUTIVE SUMMARY:

It very well stated in the book of “Managing Health Care Information Systems” that “health care information is the reason we need health care information systems” (Karen A. Wager, Frances Wickham Lee DBA, John P. Glaser, 2005). The most important key component of any study of Managing Information Systems (MIS) in Health Care is the investigation of relevant data and collective subject material for the research activity. The purpose and main concentration of this work is on the data and information that are specific and relevant to health sciences, for eg. Electronic Medical Record (EMR), Clinical data etc. generated during a patient entry. With the advancement of IT, its use in enhancing and providing the patients with more flexibility and security, hence offering them benefits like immediate treatments during emergency scenarios. The administrative and managers of any organization such as hospitals are getting aids from the information system techniques to reach their objectives of customer satisfaction, in this case the patients. The technology also helps them to make necessary planning and have a projected growth and sustainability of their organization. This study throws light into how FORTIS Hospitals implements MIS into their organization for optimizing their performance and thereby providing excellent healthcare.

1. CHAPTER 1

1.1. Introduction

Managing Information systems (MIS) can be referred as the subset of controls for the purpose of overall sustainability of the internal business which deals with the application of people, procedures, technologies, documents, by management accounts for the ultimate purpose of solving business issues(Kotler et al 2006). For...