Home Depot

Introduction

Talent management refers to the skills of attracting highly skilled workers, of integrating new workers, and developing and retaining current workers to meet current and future business objectives. Companies engaging in a talent management strategy shift the responsibility of employees from the human resources department to all managers throughout the organization. The process of attracting and retaining profitable employees, as it is increasingly more competitive between firms and of strategic importance, has come to be known as "the war for talent." The term "talent management" means different things to different organizations. Home Depot takes “talent management” very seriously as it places 17,000 leaders into positions each year. More than 80 percent of the leadership placements are internal promotions and are key frontline managers that interface directly with customers every day (Silzer & Dowell, 2010, p. 655). Home Depot aligns its business strategies to deliver ongoing customer value by exhibiting excellent customer service, characterized by engaged and knowledgeable associates.

Discuss how the leadership at Home Depot intended to use its organizational talent to gain

a competitive advantage in the Do It Yourself industry.

Home Depot is one of the largest retail employers in the home improvement industry. It is very competitive and its ability to not only make a wide variety of products available to it’s’ customers at the right price, but also have the knowledge and expertise in providing its’ customers with what they need is what makes the difference in who gains competitive advantages. Home Depot has established a set of values that are the staple of it’s’ foundation. Leadership at Home Depot means being responsible for the following core values:

“Taking care of our people:

The key to our success is treating people well. We do this by encouraging associates to speak up and take risks, by recognizing and...