Lokpal

|DEVELOPMENT OF A MULTINATIONAL PERSONNEL SELECTION SYSTEM |

PROBLEM DEFINITION

The lack of understanding by the top management about the intricacies involved in the designing of global personnel selection system and hence forcing the HR department to come up with an ad-hoc selection system which might create problems for the organization in future.

The HR department head, Dr. Koch believes that creating a uniform global personnel selection system would not be feasible for ComInTec because of the economic, educational and cultural differences among different countries. But here we see that Mr. Koenig is giving an ultimatum to Dr. Koch and his team to come up with a detailed selection plan within a week and threatening him that the project would be transferred to the headquarters if they failed to do so.

ENVIRONMENT ANALYSIS

As we can see from the case, the HR team working on this global selection system development project is a highly diverse group, having a mixture of people from China, Germany and America, there are a lot of cultural differences among the group members. During the meeting itself we see that there are a lot of confrontations among the team members, like between MR. Mueller and Goldmann and Goldmann had gone out crying from the room. Hence, this maybe a reason for the slow progress of the group and the cultural diversity maybe obstructing the work of the team.

CRITICAL FACTORS CONSIDERED

➢ THE URGENCY OF THE TOP MANAGEMENT

The top management is in a haste to come up with a new selection model because of the 25 new middle level managerial positions that it needs to fill at moment. Hence, the top managers are pressurizing the HR department to come up with a quick solution.

➢ LONG TERM BENEFIT FOR THE COMPANY

One of the important factors for the company would be to develop such a system where in the personnel selected are the best fit for the company requirements....